Social Concierge is a full service to manage the online reputation of individuals or brands across social platforms.

It can be difficult to understand the best ways to use these platforms and to build an engaged following. With Social Concierge we take the time to get to know you so that we can make your social accounts work hard to give the very best representation of you.

We remove the hard work of monitoring what people are saying to you or about you and respond in the most appropriate way. We also engage your fans in conversation to broaden your exposure.

What Can a Social Media Presence Do for You?

  • A strong presence on social platforms will enable Brands to build awareness and ultimately drive more sales.  For individuals in the public eye it will enable you to negotiate harder on sponsorship deals and attract new brands to work with.
  • Social accounts are the place where you have complete control over how you’re portrayed. You can show the ‘you’ that you want to and help people see what you stand for.
  • Followers appreciate having access to their favourite brands and people to see behind the scenes and what they really do/think
  • For individuals, Social is a great place to build your reputation for a career diversification.  For example in football you can build the foundations now to become a pundit, after dinner speaker, personal trainer, coach or anything else.
  • Posting when you don’t know what you are doing could get you into trouble with your clients or the media
  • Our Packages

    Training

    We offer training on the different platforms, how they work, things to look out for, the best way to use them etc. We also stay up to date with new platforms as they launch such as Periscope and can offer a point of view and recommendations on how to use them.

    Finding Your Social Voice

    We will work with you to understand your personality and objectives for your social accounts so that we can identify topics for you to talk about and the right times to post. We will provide recommendations on posting strategy and then hand over to you to manage your accounts.

    Putting Words in Your Mouth

    You get everything in the Basics package plus a number of pre-written posts for you to use when you want. You will also get a monthly report on performance so that you can understand more about what works.

    Being Your Eyes and Ears

    This is our most dedicated service. As with the Basics package, we spend time with you to get to know you and then once we have agreed on a tone of voice and posting strategy, we will manage your entire social presence. We will post out direct from your accounts and will monitor and moderate any incoming posts. We will provide you with content calendars in advance so that you know what to expect and will send you monthly reports on performance and engagement